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Need assistance or have a question? Get in touch with GoCabs – our friendly support team is here 24/7 to help with bookings, inquiries, or any concerns you may have.
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Frequently Asked Questions
Everything You Need to Know About Gocabs, Right Here!
Gocabs Booking is an online platform that allows users to easily book taxis, cabs, or private rides for their trips. It provides a convenient way to schedule transportation, whether for immediate or future use.
You can book a ride with Gocabs by downloading the Gocabs mobile app or visiting our website. Simply enter your pickup and drop-off locations, select the type of ride, and confirm your booking.
Yes! Gocabs has a mobile app available for both Android and iOS devices. You can download it from the Google Play Store or the Apple App Store. (Comming Soon)
Gocabs accepts various payment methods, including credit/debit cards, mobile wallets, and cash (where available). You can choose your preferred payment option during the booking process.
Yes! Gocabs allows users to schedule rides in advance. Simply select the "Schedule Ride" option when making your booking, and choose the date and time you wish to be picked up.
Once you complete your booking, you will receive a confirmation notification via the web or email with details about your ride, including the driver’s information and estimated arrival time.
Yes, you can cancel your booking, but please note that cancellation fees may apply depending on the timing. You can cancel through the app or by contacting customer support.
If you cannot locate your driver, you can use the app to track their live location. Alternatively, you can contact the driver directly through the app or reach out to Gocabs support for assistance.
Gocabs is available in several cities. You can check the app or website to see if our services are offered in your location.
Gocabs offers a variety of vehicles including standard cabs, premium rides, SUVs, and vans to accommodate your needs. Choose the vehicle type that best suits your preferences during booking.
Yes, pets are allowed on Gocabs rides, but you must inform us in advance when booking. Additional charges may apply depending on the vehicle type and local regulations.
You can contact Gocabs customer support through the app, our website, or by calling our helpline number. Our team is available 24/7 to assist with any issues or inquiries.
Gocabs regularly offers promotional codes, discounts, and special deals. Keep an eye on the app or subscribe to our newsletter for the latest offers.
If you left an item in the cab, please contact Gocabs support immediately. We will work with the driver to retrieve your lost item and arrange for its return.
Yes! After your ride, you will have the opportunity to rate your driver and provide feedback. Your input helps us improve the quality of our services.